How to use the Online Booking System:

  1. Enter your dog/s details

  2. Have a look at the grooming services available and pick the grooming service you would like for your pet.

  3. Have a look at the spa services to add-on teeth cleaning or one of our other luxury treatments.

  4. Pick the staff member you would like.

  5. Pick the time you want to bring your dog, (appointment times can be 3 hours) the team will let you know what time to collect.

  6. Add your details.

  7. Agree to the terms and conditions (Please read them here)

  8. Enter your card details for Savvy Pay - No payment will be taken at this moment. Your card details will be stored and will be charged on the day of your appointment.

  9. Please note: Cancellation is allowed 2 days prior your appointment otherwise you will be charged 50% of the total amount for late cancellation or 100% of the total amount for not showing up.

  10. The grooming balance is required to be paid when you collect your dog, we take cash and card payments.

  11. You will receive an email asking for you to log in to your portal where you are required to fill in all your dogs details. Please make sure you fill in these details.

  12. If your dog has behavioural issues (such as aggression) you will need to call us to book, as this grooming takes place outside of normal sessions.